Customer Support

What issue are you having?

Call / Whatsapp: +254 713 320 326

Dear customer, we are sorry for any inconvenience caused. Here are a couple of things we suspect could have happen:

1) Your phone may have temporarily disconnected from the internet

2) The payment confirmation took long to arrive on our server

3) Your browser may be incompatible with some of our tech.

Dear user, if you have already received an M-PESA sms confirmation, DO NOT PAY TWICE. Instead, use the number below to contact a customer care representative.

Call / Whatsapp: +254 713 320 326

Kindly enter your email followed by the m-pesa message you received below. Upon confirmation, our system will send the song to your mail. This will not take long. Make sure to check your spam incase you don't find our mail!

Please paste in the sms you received from MPESA after purchasing the song. We will confirm the transaction and send you an SMS immediately after.

Dear customer, we are aware that this may be a relatively new technology to you and also that some phones are yet to support it.

You can click the button below to watch a tutorial on how to purchase a song on HuruPlay by clicking the button below.


Your request has been successfully received. Thank you for using HuruPlay.